How AI, Machine Learning, and RAG Solutions Transform Call Center Operations & HR Experiences

Explore how cutting-edge technologies like Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and machine learning are reshaping the future of call centers and HR. This video highlights how AI-driven solutions improve customer engagement, optimize workflows, and personalize employee experiences. Learn how natural language processing and real-time decision support can reduce operational costs, enhance efficiency, and empower teams across customer service and human resources.