Case Study Snapshot
Executive overview in under 30 seconds
Organization
DocuSign
ORGANIZATION
Enterprise Analytics
Workforce Scale
6,200 Employees
Platform
QlikView + Qlik Sense
Data Warehouse
Snowflake
Cloud Infrastructure
AWS® (Managed by IPC Global)
The Challenge
Decentralized and siloed analytics across departments
Legacy platforms unable to scale with growing data volumes
Slow, crash-prone systems limiting trust and adoption
Low user empowerment in dashboard creation
The Solution
How IPC Global Enabled Enterprise-Wide Analytics Adoption
Meet Users Where They Work
Built dashboards directly inside Salesforce to drive early adoption
Shift to Self-Service
Analytics Transitioned from centralized BI creation to distributed user empowerment
Snowflake Data Modernization
Migrated to scalable cloud data warehouse improving performance dramatically
Performance Optimization
Reduced daily data reload time from 8 hours to 2–3 hours
Governed Self-Service
Model Balanced user autonomy with enterprise-level governance and support
Results & Impact
Distributed Dashboard Ownership
Shift from 90% centrally built to 10–20% centrally built
90% Employee Adoption
Monthly BI usage across workforce
8hr → 2–3hr Refresh Time
Faster data availability and improved performance
6,200 Employees Enabled
Company-wide analytics access